This advanced level of service is beneficial for patients and/or caregivers who are dealing with serious medical issues, such as those who:

• Have been given or expect to be given a new difficult, severe, or life-threatening diagnosis.

• Fell that medical providers are not paying attention to you

• Describe any severe or unpleasant symptoms of an acute or chronic disease.

• Have been unable to obtain a proper diagnosis.

• Are suffering or concerned about a decline in their quality of life.

• Are having trouble keeping track of, sharing, or comprehending important healthcare facts and information.