Your Health is our only concern
At Delmarva Patient Advocacy Group, we have a structured approach to helping you achieve your healthcare goals. It all starts with an Introductory Consultation, where we get to know you and understand the challenges you face.
Based on the information gathered during the consultation, we develop a personalized plan of action. This includes gathering resources and providing referrals that will help you overcome your healthcare challenges.
Initially, most clients opt for Level 1 or Level 2 services for a period of 3 - 6 months. These services are more intensive and comprehensive. After this initial phase, clients can choose to continue with our lower-intensity maintenance plans, which are both cost-effective and suitable for long-term support.
During your Introductory Consultation, we will discuss all available options in detail, so you can make an informed decision about the level of service that suits your needs.
Our aim is not to keep you dependent on our services indefinitely. We believe in empowering our clients to become self-sufficient. Through education, guidance, and connection to available resources, our goal is to help you reach a point where our assistance is no longer necessary.
At Delmarva Patient Advocacy Group, we are committed to your success in achieving your healthcare goals.
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Introductory Consultation
This level of service includes all intake processing, paperwork, and understanding your unique healthcare and personal needs. Can be completed in your home or virtually.
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Individual Consultations
Face-to-face or virtual consultation with one of our patient advocates. This is ideal for anyone who require guidance or coaching in navigating the healthcare and insurance systems. We'll respond to your inquiries, offer advice, and point you in the right direction. We can accompany you to doctor's appointments, provide education, and assist you in making educated healthcare decisions. We can assist you in preparing for impending appointments, surgeries, and hospital stays.
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Advocacy Services (Level One)
This level of care is suitable for the proactive client who has routine or stable but chronic medical conditions and does not require significant advocacy. Caregivers and clients will be at ease knowing that they have access to an expert advocate who can assist them with all aspects of their healthcare.
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Advocacy Services (Level Two)
Our highest level of service is for clients who are undergoing or anticipate extensive medical treatment. A new, critical or life-threatening diagnosis or a crippling chronic condition are examples of this. The majority of clients who choose this level of service are frustrated, weary, or overwhelmed by the healthcare system.
Examples of Services
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• Assist with appointments and attend them • Facilitate communication with and between doctors • Long-term facility monitoring and placement counseling • Coordinate second opinions • Diagnosis and treatment education • Clinical trial information
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• Arrange for and organize home-based care, assisted living facility, or other long-term care arrangements • Provide facility monitoring to ensure patient safety and rights.
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• Assist with hospital release • Arrange for home-based care • Assist with transition to a rehab or other subacute facility • Work with your physician to ensure you get outpatient treatments With facility or home care monitoring.
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• Assistance with Advanced Directives and end of life wishes • Help with Estate Planning • Funeral and Celebration of Life Assistance • Spiritual care and support • Hospice referrals
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• Assist you in reviewing your existing insurance plan and determining your choices. • Reconcile disparities in medical expenses and billing. • Negotiate bills and payment plans.
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• Support during a health crisis • Information about your options and rights
